Cover of Who

Who

by Geoff Smart

2008188 pages

Subjects

BusinessEmployee selectionEmployeesEmployment interviewingManagementNonfictionRecruitingIndustrial managementSuccess in businessnyt:hardcover-advice=2008-10-26

About Who

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"Who: The A Method for Hiring" tackles one of the most critical yet challenging aspects of business success: selecting the right people for your team. Authors Geoff Smart and Randy Street draw on decades of research and real-world experience to present a systematic, practical approach to hiring that dramatically improves your odds of making successful personnel decisions. The book argues that most hiring failures stem not from bad luck but from flawed processes, and offers a clear alternative to gut-based interviewing and vague assessments. The core of the book is the "A Method," a four-step process designed to help managers identify and attract top performers—what the authors call "A Players." This structured approach includes defining the mission and outcomes for a position, generating a pool of candidates through systematic sourcing, conducting rigorous interviews that assess past performance rather than hypotheticals, and finally, selling the right candidates on joining your organization. The authors emphasize that hiring great people is a learnable skill, not an innate talent, and provide specific scripts, questions, and scorecards to make the process concrete and repeatable. What makes this book particularly valuable is its practicality and accessibility. Rather than theoretical musings, Smart and Street offer a battle-tested playbook that works for CEOs hiring executives, managers building teams, or entrepreneurs making their first hires. The conversational tone, real-world examples, and step-by-step guidance make it an essential resource for anyone who wants to stop making costly hiring mistakes and start building high-performing organizations.

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